Currently during Christmas season it might take up to double the time
Express shipping (FedEx) €30
Estimated shipping time 1-3 working days
Standard shipping (DHL) €35
Estimated shipping time 8-12 working days
Express shipping (FedEx) €50
Estimated shipping time 4-6 working days
*Please note that the transit times are reference of our shipment service providers.
The standard options might deviate in exceptional cases, especially in case of deliveries outside the EU due to the customs process. Please be aware that the costs for customs are to be paid by the customer.
You may return the merchandise without giving reasons within a period of 14 days.
Please note that we are unable to accept returns or issue refunds for embossed/personalized items.
The return shipment of the merchandise should be sent to:
PB 0110 e.K.
You may request a return label from us and we kindly ask you to return the goods in their original packaging and condition.
You would however have to bear the costs of the return shipment.
If it is organized by us we would deduct the following amount from your refund: