OUR SHIPPING COSTS AND DELIVERY TIMES
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GERMANY
Standard shipping (DHL) € 6,95 (currently free shipping)
Estimated shipping time 3-5 working days
/
Express shipping (DPD Express) € 17
Estimated shipping time 1-3 working days
 
EUROPE
Standard shipping (DHL) €0 (if order value is above €200)
Estimated shipping time 3-5 working days
/
Standard shipping (DHL) €15 (if order value is below €200)
Estimated shipping time 3-5 working days
/
Express shipping (FedEx) €30
Estimated shipping time 1-3 working days
 
WORLDWIDE
Standard shipping (DHL) €0 (if order value is above €200)
Estimated shipping time 8-12 working days
/
Standard shipping (DHL) €35  (if order value is below €200)
Estimated shipping time 8-12 working days
/
Express shipping (FedEx) €50
Estimated shipping time 4-6 working days
 
*Please note that the transit times are reference of our shipment service providers.
The standard options might deviate in exceptional cases, especially in case of deliveries outside the EU due to the customs process.
 
RETURNS
You may return the merchandise without giving reasons within a period of 14 days.
Please note that we are unable to accept returns or issue refunds for embossed/personalized items.
 
The return shipment of the merchandise should be sent to:
PB 0110 e.K.
Online Shop
Birkenweg 52a
30657 Hannover
Germany
You may request a return label from us and we kindly ask you to return the goods in their original packaging and condition.
You would however have to bear the costs of the return shipment.
If it is organized by us we would deduct the following amount from your refund:
GERMANY: €6,95
EUROPE: €20
WORLDWIDE: €60
Thank you very much for your trust in us